Please read before ordering services from easyExpert. By requesting our services and using our software you agree to be bound by these terms and conditions.

Risks and Disclaimers

Forex trading carries substantial risk of loss. Please consider your risk tolerance, bankroll and trading abilities before trading real money on the financial markets.

Although we strive to ensure that your automated trading system is coded to your specifications and is as error-free as possible, please note that we cannot guarantee the profitability or accuracy of your trading system.

It is recommended that you thoroughly backtest any automated trading system, as well as forward trade it on a demo account for several weeks before using it on a live account. Please note that actual trading results may not correspond to optimized or backtested results.

All software is to be used at your own risk. easyExpert cannot be held liable for any financial losses incurred through the use of our software. You are solely responsible for your trading activities!

Deposit and Payment

A deposit is required before work can begin. Any and all time expenditures will be billed at the applicable hourly rate, including programming, testing, debugging and specifications.

We reserve the right to require additional payment at any time during a project. If the unpaid balance exceeds the standard hourly rate, payment of the outstanding balance will be required before work can continue.

The live version of your software with source code will be released when authorization has been given to finish the project, and only after final payment of any outstanding balance. Final payment on all projects is due within 30 days of delivery of the latest testing version. A late fee of 15% of the remaining balance may be assessed on late payments.

Refunds

Refunds are at the sole discretion of easyExpert. No refunds will be given for work that has already been completed. Full refunds will generally be granted for unfinished projects as long as work on the project has not already commenced.

Customer Responsibilities

It is the customer’s responsibility to test their automated trading system, indicator or script thoroughly to ensure that it is functioning to specifications, and to clearly describe in detail all trading conditions, program features, errors and adverse trading issues. We cannot be held responsible for issues that have not been brought to our attention.

Customer must provide logs, settings files, screenshots or other documentation when reporting errors or trading issues. Any testing done on the customer’s behalf will be billed at the applicable hourly rate.

Custom Indicators

While custom indicators can be used in your project, please note that they may not work as intended and may be unsuitable for use in an automated trading system. We assume no responsibility for technical issues related to custom indicators and advise that you contact the original programmer for assistance.

Non-Disclosure

We pledge to hold your trading system and source code in confidence. We will not resell your custom software, nor will we publish your system specifications. Receipt of your system specifications or other intellectual property by us will effectively constitute a non-disclosure agreement.

Source Code & Copyright

Unless otherwise specified, all software and source code is for personal use only and may not be resold or publicly redistributed without prior agreement.